Frequently asked questions

Petra Pavaje is one of the largest paving manufacturers in Romania, with over 20 years of experience in the industry. We offer a complete range of products for outdoor landscaping:

• Premium and Standard Paving for Walkways, Yards and Terraces
• WoodStone - paving with a petrified wood look
• Borders and gutters for boundaries
• Decorative fences and balustrades
• Garden planters and benches
• Sewerage elements

By choosing Petra Pavaje, you benefit from:

• Superior quality - CE certified products, tested for strength and durability
• Local production - 4 factories in Romania for short delivery times
• Variety - over 100 models, colors and sizes
• Guarantee - up to 25 years for Premium products
• Free consultation - team of specialists for your project
• Excellent value for money

All Petra Pavaje products are manufactured in Romania, in its 4 own factories:

• The White Factory - Alba Iulia (Tel: +40 358 732 246)
• Prahova Factory - Strejnicu (Tel: +40 244 704 342)
• Arad Factory - Horia Village (Tel: +40 731 190 939)
• Neamt Factory - Simionesti (Tel: +40 785 510 445)

This distribution allows us to efficiently cover the entire country with fast deliveries.

Yes, Petra Pavaje has full national coverage. We deliver products to all 41 counties of Romania and to Bucharest. Through our network of 4 factories and logistics partners, we ensure fast deliveries to any area of ​​the country.

We offer three main ranges of paving stones:

• Premium - 6-8 cm thick, superior finish, maximum resistance, 25-year warranty. Ideal for courtyards, terraces, driveways.
• Standard - thickness 4-6 cm, excellent quality-price ratio, 15-year warranty. Perfect for pedestrian walkways and low-traffic areas.
• WoodStone - natural appearance of petrified wood, weather resistance, 20-year warranty. Unique on the market, it combines the aesthetics of wood with the durability of stone.

Petra Pavaje pavers are made of high-quality vibro-pressed concrete, composed of:

• High-strength cement
• Selected natural aggregates (sand, gravel)
• Mineral pigments for lasting colors
• Additives for waterproofing and frost resistance

Durability: our products withstand over 200 freeze-thaw cycles, have class 4 abrasion resistance and can withstand loads of up to 80 tons/sqm (Premium range).

We offer a wide range of sizes and colors for all product categories. Consult our complete catalog or contact a representative for specific details. Main colors include: gray, anthracite, red, yellow, brown, black, white and various mixed shades.

WoodStone is made of special concrete that perfectly imitates the appearance of petrified wood. Advantages over natural wood:

• It does not rot and does not require annual treatments.
• Resistant to moisture, frost and UV
• It is not attacked by insects or fungi.
• Durability of over 20 years
• Minimal maintenance
• Authentic natural look with realistic texture and shades

Yes, Petra Pavaje offers a complete range of products for outdoor landscaping:

• Curbs and gutters - for delimiting areas and draining water
• Fences and gates - for fences and decorative walls
• Planters and benches - decorative elements for gardens
• Sewerage elements - caps, tubes and housings
• Steps and slabs - for external stairs

You can order Petra Pavaje products in several ways:

• Online - fill out the form on the website for a personalized offer
• Phone - contact the factory in your area
• At the headquarters - visit one of our showrooms
• Through distributors - our network of authorized partners

For large orders or special projects, we recommend requesting a personalized quote.

We accept various payment methods for maximum flexibility:

• Bank transfer
• Cash on delivery (for orders under a certain value)
• Credit card
• Payment in installments (for certain orders, through financial partners)

For details about payment terms and possible facilities, contact the representative in your area.

Yes, we deliver throughout Romania. Important details:

• Deadlines: 3-7 business days depending on stock and location
• Costs: varies depending on quantity, distance and accessibility
• Free transport: for orders over a certain value (requests details)
• discharge: by crane or manually, depending on location

The exact cost of delivery will be calculated at the time of the offer, taking into account the specifics of your order.

Absolutely! We offer free consultation and personalized offers for any project. To receive a quote, you can:

• Fill out the contact form on the website
• Send an email with project details
• Call the factory in your area

For the most accurate quote, prepare: paving area (sqm), type of product desired, delivery address and any special requirements.

Petra Pavaje collaborates with a network of professional, authorized installers throughout the country. Upon request, we can recommend installation teams that are verified and experienced in our products. We also offer:

• Detailed assembly guides available on the website
• Free technical advice
• Assembly models and inspiration
• Support in calculating material requirements

Proper maintenance ensures the durability and aesthetic appearance of paving:

• Regular cleaning - sweeping and washing with water
• Stain removal - with neutral detergent, without acids
• Fighting the muscle - special anti-musk products
• Restoring joints - add sand as needed
• Optional sealing - for additional protection

Consult Maintenance Guide for detailed instructions.

For safe and efficient deicing of pavements:

• Recommendations: sand, fine gravel, calcium chloride in moderate quantities
• Avoid: salt in large quantities, which can damage the surface over time
• Snow removal: plastic shovel, not metal
• Preventive: applying anti-freeze solutions before snowfall

Petra Pavaje products are tested for freeze-thaw resistance, but proper maintenance extends their lifespan.

We offer extended warranty for all our products:

• Premium Paving - 25 year warranty
• WoodStone - 20 year warranty
• Standard Paving - 15 year warranty
• Curbs and gutters - 15 year warranty
• Other products - warranty according to specifications

The warranty covers manufacturing defects and includes free replacement of defective products, according to the conditions in the warranty certificate.

In case of a problem with the purchased products:

• Step 1: Contact the factory where you purchased the products
• Step 2: Describe the problem and send relevant photos
• Step 3: Our team will analyze the situation and propose a solution
• Step 4: Solution implementation (replacement, remediation, compensation)

We commit to responding within 48 business hours and finding the best solution for you.

You can contact us through multiple channels:

• The White Factory+40 358 732 246
• Prahova Factory+40 244 704 342
• Arad Factory+40 731 190 939
• Neamt Factory+40 785 510 445

Or fill out the contact form on Contact page. Schedule: Monday-Friday 08:00-17:00.

Yes, at each of our 4 factories we have showrooms where you can see and touch our products. Visits are welcome during business hours (Monday-Friday 08:00-17:00). You can also make a virtual tour of our factories directly from the website.

Of course! The complete Petra Pavaje catalog is available in digital format on our website. You can:

• View online - interactive catalog with zoom and easy navigation
• Download PDF - for offline consultation
• Request printed catalog - by filling out a form

Visit Catalog page for all available options.